Risk Management in General Dental Practice



Author/Editor: Raj Rattan; John Tiernan

Серия: QuintEssentials of Dental Practice, Vol. 13
Издадена: 1-st edition 2004
Издателство: Quintessence Publishing Co. Ltd.
Book, Hardcover, 164 pages
Език: English
Раздели: General Dentistry

The need for an effective risk management strategy for the dental profession has never been greater as dentists face the dual challenges of regulation and legislation as well as coping with the heightened expectations of an informed public. This book explores the many facets of risk management, including consent, ethical issues, effective communication, complaints handling and risk assessment.

Reviews

"...The authors' combined private dental practice and administrative experiences serve to present the uncomfortable topic of errors in dentistry in a format more acceptable to practicing dentists. Historically, dentists have avoided confronting risk and error out of guilt and fear of peer disapproval and punishment. This treatise helps practioners recognize that risk is a fact of clinical life and will enable them to overcome it in a planned positive program."
Reviewed by Chester J. Gary, DDS, JD
NYSDJ
December 2004

Contents
Chapter 1. Understanding Risk - Raj Rattan
Chapter 2. Principles of Risk Management - Raj Rattan
Chapter 3. Understanding Human Error - Raj Rattan
Chapter 4. Ethical Considerations - Raj Rattan
Chapter 5. Consent and Communication - John Tiernan
Chapter 6. Dentist-Patient Relationship - John Tiernan
Chapter 7. Clinical Records - John Tiernan
Chapter 8. Clinical Negligence - John Tiernan
Chapter 9. Handling Complaints - John Tiernan
Chapter 10. Business Risk - Raj Rattan
Index

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